Their customer service is non-existent, multiple times I have been in the drive through lane and they close the lane I am in and ignore it even though I had been in line for almost 10 minutes when they decided to close the lane. Going inside is even worse, if you have any issues or questions, expect to be talked down to by a group of the most condescending employees you will ever meet. Even though I live locally I make the drive to another branch, it's worth it.
Outstanding customer service is the hallmark of this branch. It doesn't matter whether you go through the drive thru, or inside the bank, the tellers, new account manager, and senior management are extremely personable and highly competent. It would be hard to find a more service oriented staff.
Super nice staff, very heip full and friendly.
My friend and I came here to get a huge banking issue figured which was in HUNTINGTON'S error. They kept contradicting themselves and we're not listening to what we had to say. The woman with customer service was absolutely no help and didn't even offer to attempt to fix the issue. It was such an awful experience, never again will she use that bank. Such a joke!!!
Huntington Bank is a US Bank based in Madison, Ohio. Huntington Bank is located at 6565 N Ridge Rd, Madison, OH 44057, USA.
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